According to industry regulator Ofgem, the way in which energy suppliers handle customer complaints has deteriorated since 2014. NPower, Scottish Power, and First Utility were named the 3 worst offenders, with SSE, Eon, and EDF faring the best by comparison. Alarmingly, it transpires that over 40% of complainants whose cases had apparently been “Closed” by the supplier feel that, in their opinion, the matter remains unresolved. However, official figures appear to suggest that
Responding to demands for additional transparent advice regarding the issue of VAT and CCL, CEPG have compiled a comprehensive guide for churches, which should benefit church treasurers and administrators nationwide. As many will be aware, churches qualify for a reduced rate of VAT @ 5% with no CCL charges under normal circumstances. However, the onus is on each individual church to ensure they complete and register a VAT declaration form each time they renew their energy con
Prime Minister Theresa May has given construction of the Hinkley Point C nuclear power station the go-ahead, and has announced “significant new safeguards” for future foreign investment in infrastructure projects.
The £18bn project, which has attracted criticism in recent months over cost as well as potential national security worries, will now go ahead following a new agreement with French company EDF.
The new secretary of state for business, energy and industrial strate